Serving Hampton Roads, VirginiaOpen 24 Hours • 7 Days a Week
Transportation services

Dependable mobility
for every stage of care.

Wheelchair Transportation

Accessible rides with secure wheelchair accommodation and attentive assistance.

Ambulatory Transportation

Door-to-door support for passengers who walk independently or with limited assistance.

Hospital Discharge

Coordinated pickup following emergency, inpatient or outpatient care.

Dialysis Transportation

Consistent recurring rides to and from dialysis treatment.

Medical Appointments

Transportation for primary care, specialist visits, procedures and follow-up care.

Therapy & Rehabilitation

Reliable access to physical therapy, occupational therapy and rehabilitation.

Facility Transportation

Transportation support for assisted living, nursing and residential care facilities.

$

Private-Pay Rides

Direct booking for individuals and families needing professional transportation.

Long-Distance Medical Trips

Prearranged regional and statewide medical transportation by request.

Pricing Information

Straightforward private-pay
transportation pricing.

Private-pay transportation rates by service type.

Ambulatory

Door-to-door rides for passengers who can walk independently or with light assistance.

$65

Broda Chair

Specialized transportation for passengers who require a Broda positioning chair.

$125

Additional mileage, wait time, weekend, holiday or special-assistance charges may apply.

Transportation Policies

Clear expectations for
every scheduled ride.

Cancellation Policy

Cancellations made 48 hours or more before the scheduled pickup are eligible for a 100% refund. Cancellations made with less than 48 hours’ notice are non-refundable.

Wait Time Policy

Every trip includes 15 minutes of complimentary wait time from the scheduled pickup time. Additional wait time may result in extra charges.

Mileage Policy

Base pricing includes local service within our standard service area. Trips outside the standard service area may incur additional mileage charges.

24/7 Availability

Transportation is available 24 hours a day, 7 days a week. Advance scheduling is recommended, and all rides are subject to availability.

Weekend & Holiday Service

Weekend and holiday transportation is available 24 hours a day by appointment. Additional charges may apply.

Emergency Notice

MT Prime Services provides Non-Emergency Medical Transportation only. If you are experiencing a medical emergency, call 911 immediately.

Transportation made simple

Dependable care begins
with one request.

Request Transportation